What is the main function of a User Liaison?

The main function of a User Liaison is to act as a bridge between users and the development team. This role is crucial because it ensures that user needs, feedback, and concerns are effectively communicated to the developers, which helps in creating a product that meets user expectations. The User Liaison gathers insights from users about their experiences and requirements, which are vital for the development team to understand in order to build user-friendly software.

This communication process also involves relaying technical information back to the users in an understandable format, enabling them to make informed decisions and provide relevant feedback. By being an intermediary, the User Liaison helps to foster collaboration and understanding, ultimately leading to a more effective and user-centered software development process. This comprehensive role highlights the importance of aligning technical solutions with user needs, enhancing overall satisfaction with the final product.